Abstract
In line with the development of Information Technology (IT), it is appropriate for an educational institution to utilize Information Systems (IS) as an infrastructure that supports the academic service process. One of the universities in Central Java that has implemented IS, namely the Academic Information System. The Academic IS has been operating for 17 years since 2004. Therefore, the academic SI should be evaluated to determine its eligibility as an application. This study is a comparative analysis that has employed approaches of TELOS (Technical, Economic, Legal, Operations, Schedule) and PIECES (Performance, Information, Efficiency, Control and Security, Economics , Service), based on the WebQual dimensions. The aim is to assess the feasibility study of Academic IS, applying three approaches according to the user's perspective.